FAQ

Q.   
"Is the TROY SecureRx solution compliant with all of the CMS requirements for secure prescriptions?"
A. 
Yes, TROY SecureRx offers security features that address the three CMS requirements for secure prescriptions.

Q.    
"Will I have to buy special paper?"
A.     
No, the TROY SecureRx solution allows you to print CMS compliant prescriptions on standard laser bond paper, saving your organization significant cost on every prescription you print.

Q.    
"Do I have to dedicate the printer to printing prescriptions only?"
A.     
No, you will be able to print patient discharge and other "non-secure" documents along with your prescriptions from the same printer thus reducing the number of printers that you need. The securer printer applies the CMS required security features only to prescriptions and prints all other documents normally.

Q.    
"Will the TROY SecureRx solution work with my EMR or pharmacy software?"
A.     
The TROY SecureRx solution works with almost every electronic medical record (EMR) and pharmacy software that has the ability to print prescriptions. Contact TROY for details regarding how TROY can assist in invoking the TROY SecureRx prescription security features  through your EMR existing or pharmacy solution.

Q.    
"I don't have a way to laser print prescriptions now. Why should change ?"
A.     
Laser printing of prescriptions eliminates the risk associate with illegible prescriptions. The TROY SecureRx printer is the most cost-effective way to realize this and other important benefits.

Q.    
"I already have HP LaserJet printers, will the TROY SecureRx solution work with them?"
A.     
TROY offers SecureRx  upgrade solutions for a number of HP LaserJet printers. Please contact TROY for more details.

Q.    
I have special "big deal" pricing already for my HP printers, will TROY honor that price?
A.     
Yes, TROY will work with HP to honor all enterprise big deal pricing agreements for new LaserJet printer purchases.